To change a users profile type, open the users profile modal in edit mode by clicking the 3 dots to the right of the users row. Once the modal has opened you will see the options to edit a users profile type at the top left of the profile modal.
Changing a user from Frontline to Desk based
- Open the users profile modal
- Click the Profile Type field dropdown
- Select Desk based
- Enter the users Work email
Changing a user from Desk based to Frontline
- Open the users profile modal
- Click the profile Type field dropdown
- Select Frontline
- Choose the users delivery type and enter details
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