To create a single user manually within Connect, you must:
- Navigate to the data source within the people tab. In the manually added section a button labelled add users will be present on the right hand side. Click this and select "Single User"
- Once the profile modal has been opened, populate all required fields with the users data. If a user has a business email, their profile type should be set to "Desk based". If not, then create the user as "Frontline"
- To finally create the user, go to the bottom of the profile modal and select "save".
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