Joey Barber

Standard shared mailbox ruleA shared mailbox can store up to 50 GB of data without assigning a licence to the shared mailbox itself.Users accessing the shared mailbox must have their own licensed E...

The building blocksUsers who need their own telephone number for calling must have licensing that includes Microsoft Teams and the Microsoft 365 Phone System application.Teams Phone licensing entit...

Licence modelMicrosoft 365 Copilot is available as an add-on to eligible Microsoft 365, Office 365 and related plans.Eligible commercial plans include Business Basic, Business Standard, Business Pr...

JoinersConfirm the required Microsoft 365 base licence before the user starts.Add any role-specific add-ons, such as Copilot, Teams Phone, Visio, Project, Power Platform, security or compliance lic...

The key ruleMicrosoft’s NCE cancellation policy for licence-based per-user subscriptions provides a prorated refund within seven calendar days of purchase.After the cancellation window, reductions ...

What usually happensAdditional seats can often be added to an existing subscription during the term.The added seats normally align to the existing subscription and remaining term, rather than creat...

What NCE isNew Commerce Experience, usually shortened to NCE, is Microsoft’s modern commercial model for many licence-based cloud subscriptions.Microsoft describes NCE as changing how partners purc...

What NCE isNew Commerce Experience, usually shortened to NCE, is Microsoft’s modern commercial model for many licence-based cloud subscriptions.Microsoft describes NCE as changing how partners purc...

What CSP isCSP stands for Cloud Solution Provider. It is a Microsoft channel that allows authorised partners to sell and manage Microsoft cloud subscriptions for customers.The Microsoft Customer Ag...

 A tenant is your organisation’s Microsoft cloud environment. It is where users, groups, services and policies are managed.A subscription is a purchased Microsoft service or product plan. Examples ...