May Memo

Cocentric Customer Newsletter May 2026

Hi there,

Welcome to our May update. The sun is out and it’s been a busy few weeks: from last week’s Engage Employee Summit to seeing some brilliant ideas in action for June. With plenty more to come, here’s a quick round-up of what we’ve been up to and what’s next.

Have You Joined The Cocentric Customer Community on LinkedIn Yet? 

This month we launched the Cocentric Customer Community group on LinkedIn as a space to share best practice and network with other IC professionals. 

Content you may have missed:

1. Scavenger Hunt Engagement Campaign Inspiration

2. Weekly Engagement Cadence Ideas including Heroes of the Week post

3. 2026 Internal Comms Trends Blog Post

4. What's New in Microsoft in May

Click on the image below to request access to the group!

Quick Tip: To easily access and locate the group, pin the group link to your bookmarks/favourites bar!

AI for Internal Communicators 

By popular demand, we've started running our 'AI for internal communicators' enablement sprints. It's been proving more popular because it quickly stands teams up with a lot of practical tools including a scoped agent for tone of voice content, a custom prompt library, hands-on workshop and reusable reference materials. If your IC team aren't sure how to make AI more useful in your own team, drop us a message and we can get that turned around fast. 

Events: What's Coming Up

London Meet-Up

Webinar

Small but Mighty: An SMB Guide to Big Employee Engagement

Thursday 11th June 2pm - 3pm BST

In Person Workshop

Own the Narrative: Communicating AI Change 

Tuesday 30th June 1.30pm - 4.30pm BST 

Introducing Seer  

Uniting and connecting brands across the globe