Joey Barber

Can Acceptable Usage Policies be translated automatically?Not automatically. However, depending on the Team, you can create different acceptable usage policies and translate them according to the T...

When a customer terminates their contract with Workvivo, data is handled through a defined system sunset process:The customer submits written notice of termination.The Customer Success Manager revi...

Is Workvivo hosted on AWS?Yes. Workvivo undertakes that the service is currently hosted in an ISO 20000 / ISO 27001 certified data centre operated by AWS (Amazon Web Services). What is the storage ...

Can you add multiple people to a badge at once (for example, adding 300 Spanish speakers to a Spanish Speaker badge)?This is not currently possible.

Can Teams be hidden?Yes, some Teams can be hidden. Can Teams be hidden from general users?All except the primary, secondary and tertiary Teams can be hidden. However, hiding them prevents admins fr...

Are calendars company-wide, or can individuals see only events relevant to them?You can have global events or Team-specific (location or department) events, so users see what is relevant to them

What is the maximum number of co-hosts on Workvivo native livestreaming?Four. Are live video captions translatable into different languages?Currently four languages are supported: English, Spanish,...

Will Workplace chat history integrate with the new Workvivo chat?No, it will remain separate. Can we recover deleted chat messages?This is possible in special circumstances, for example an HR inves...

Why can I see sentiment analysis on only some posts?Sentiment analysis is available on posts with 5 or more comments. Please note only twelve languages are supported, so if comments fall outside th...

How often are analytics updated?Analytics update every 24 hours, with the exception of Activation analytics. How can I export a list of all users?Go to Analytics > Activation > Activated/Onboarded ...