Creating and managing Spaces

Can anyone create a Space?

You can allow everyone to create Spaces, or limit this by introducing Space approvals. Workvivo can disable Space creation in the back end; you then assign a Space Approver role to the users who will monitor Space creation.

When reviewing a Space request, can approvers change everything?

No. Categories and Q&A posting are the only fields a Space Approver can amend — everything else is greyed out.

Can Spaces be duplicated?

Not currently.

Can the option to create External Spaces be turned off?

Yes, in the Workvivo back end.

How are Spaces ordered in the left-hand navigation?

Not alphabetically by default. The list is dynamically ordered by recent activity — new posts, events or interactions — so more active Spaces naturally rise to the top and less active ones appear further down.

After a migration, the order can feel a little inconsistent at first if some Spaces haven’t had much activity yet.

If a user is manually added to a Space that also has an auto-enrolment rule, will they stay after the next data upload?

Yes. Users aren’t automatically un-enrolled unless that is specifically enabled for the Space.

Can the Space “welcome email” option be removed?

No, but it is toggled off by default, so no emails are sent unless the person creating the Space enables it.

What happens to Pages, Spaces and News articles created by a user who is deleted?

Pages remain on the platform. News articles also remain, but they must be reassigned to a new author in the “Manage News” section by editing the article — once a new author is assigned, the article becomes visible to its audience again.

Spaces also remain, but before deleting the user, make sure a new owner is assigned to the Space.